“Do you know who you’re talking to!?” The exclamation point is first because those words aren’t really asking a question. It’s more of a statement. A statement that might infer one of the following:
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Last week our family of five enjoyed the last meal together at our “old” kitchen table. It was a table that served us well over the past thirteen plus years. As we were eating dinner and talking about the delivery of our new kitchen table, I was hit with a HUGE “AHA!” moment. I had never given much thought to the significance a kitchen table plays in our lives. So here’s my tribute to all the kitchen tables out there:
Read more →Nothing makes my day more than writing a blog post about a real-life etiquette situation because it means that it’s REAL. I love keeping it real with our interactions. None […]
Read more →If you were to take a survey of the etiquette violation I hear the most about, I have a VERY clear winner. Failure to RSVP. I hear about this etiquette […]
Read more →As I was preparing to teach a course to restaurant servers, I took an informal survey, asking friends what drives them crazy about restaurant service. Over and over, I heard “When a server says ‘No problem’ – as if I was a problem before!” In the weeks following, I heard more rumblings of this “No problem.”
Read more →A thoughtful friend recently e-mailed me for my opinion on the subject of declining an invitation. She wrote:
“I think the polite way to decline is a simple, “Oh, I’m sorry. That date won’t work for me.” Maybe with your mother or your best friend, you elaborate, but in general, I think elaborating looks like excuse-making or groveling. I’m stunned to find that my way is seen as the impolite way and the polite way is, “Oh, I’m sorry. On the 16th, I’m going to a dinner gala with friends.” Or whatever…
My husband and I are celebrating our 20th wedding anniversary by taking a special trip to Italy! I have never visited Italy. I’m SO excited thinking about the amazing and […]
Read more →“Anonymity is the Great Offender to civility.” – P.M. Forni, author of Choosing Civility and The Civility Solution. When we have no accountability for our actions, we feel greater freedom to express ourselves in a way that we most likely would never dream of in a face to face situation or where someone knows our name.
Read more →What is the etiquette when you are a guest – at a meeting; in a house of worship that is a different religious denomination than yours; or in a foreign country while their national anthem is being sung or recited? What should you do when pledges, songs or anthems are being spoken or sung, but yet you either don’t know the words or don’t “own” them?
Read more →The start of our conversation went like this…. “Hey Girls! Time for me to write a blog. Why don’t I write from a perspective of a high school student. What […]
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