301-829-6944

Archive for the communication skills Category

Handshakes, Hugs and Smooches: How Do You Greet?

The tricky and delicate contemporary issue of workplace greetings. Sometimes they occur in a strictly business setting. Other times it’s more of a social business setting – like a luncheon or networking event.

Read more

Raising Kids To Be Conversationalists

My FAVORITE part of our Valentine dinner is the conversation around the table. We’re all together. No one is running out the door and everyone stays around the table until dessert is gone. But its not just at Valentine’s Day when I appreciate conversation with my kids. It’s always. We know as adults that certain kids are natural conversationalist. You put them in any group of people and they make connections. But for the majority of our young people (and a lot of adults too), becoming a great conversationalist takes practice. Lots of practice, growing out of the often awkward stages of youth and being comfortable in your own skin. It takes confidence. And practice. Practice. Practice. This practice really needs to take place at home. Here are a few resources to support you as you give your child the gift of gab. Make sure you read all the way through. I saved the best for last.

Read more

Are You Interesting Enough? Probably Not.

There’s a new disease in town! Or should it be classified as a condition? What about social syndrome? Disorder? What exactly is the difference between disease, disorder, syndrome and condition? […]

Read more

Acknowledgment

ac·knowl·edg·ment 1. Acceptance of the truth or existence of something. synonyms: acceptance, recognition, admission, concession, confession 2. The action of expressing or displaying gratitude or appreciation for something. synonyms: thanks, […]

Read more

5 Simple Tricks for Remembering Names

Why is it that something so simple is such a challenge? We struggle with it even more as we “age gracefully.” We all know someone who is fantastic with remembering names and we’re impressed. What’s their secret? It’s easier than you think.

Read more

Inconsiderate Inconspicuous Invitations

Have you ever been part of a conversation that resembles this one?
Friend: Hey – What are you doing Friday night?
With thoughts of an invitation for a couples dinner at a hip new restaurant or a fun girls night out, you reply:
Nothing. Why? What’s going on?
Friend: Excellent! My husband and I are going out to dinner with a few other couples and we’d love to drop the kids off at your house to play with your kids while we go out (OR We need someone to walk the new puppy OR a designated driver OR a chauffeur for kids OR…).
Dumbfounded You : Uh. Uh. Uh.

Read more

5 Ways to Absolutely Ruin A Thank You Note

Show of hands…..How many of you still write the old fashion thank you note and mail it via snail mail? Me too, me too! There’s still something very special about […]

Read more

Do You Know Who You Are Talking To!?

“Do you know who you’re talking to!?” The exclamation point is first because those words aren’t really asking a question. It’s more of a statement. A statement that might infer one of the following:

Read more

Intention and Grace Collide

As I was preparing to teach a course to restaurant servers, I took an informal survey, asking friends what drives them crazy about restaurant service. Over and over, I heard “When a server says ‘No problem’ – as if I was a problem before!” In the weeks following, I heard more rumblings of this “No problem.”

Read more

A Victory for Civility

“Anonymity is the Great Offender to civility.” – P.M. Forni, author of Choosing Civility and The Civility Solution. When we have no accountability for our actions, we feel greater freedom to express ourselves in a way that we most likely would never dream of in a face to face situation or where someone knows our name.

Read more
Page 2 of 3123

Nothing's Finer Than A Fine Young Diner

Use these table manners tips to turn your child into a delightful diner!  Read Kelly’s article as featured in Eastern Home and Travel Magazine.

fine young diner article

Pack Your Manners

Traveling with kids? Read Kelly’s article as published in Eastern Home & Travel

Networking Etiquette: What Do You Know?

Thank you to Team Network for having me as their guest speaker at their Netfast in Rockville, MD. Click on the link to watch our netiquette discussion.

Team Network Netfast

Manners Schmanners! Read Kelly’s Interview in FindIt Frederick!