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Archive for the Etiquette Tips Category

Why You’re Annoying Your Friends

You may be annoying your friends without even knowing it….and it’s by including them. If you haven’t already met my friend Mr. Reply-All in an earlier blog post, then please […]

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Tips and Tricks To Use When You Forget A Name

“I always have trouble remembering three things: faces, names and – I can’t remember what the third thing is.” ~ Fred Allen People love to hear their names. Not in […]

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The Power of Simplicity

It was a simple gesture, but one with appreciable effect.

As I riffled through my snail-mail, a handwritten envelope caught my eye. I smiled a big smile and read a simple “thank you” card from an individual who attended a recent civility workshop I conducted. I met him for the first time that evening of the workshop. His message was simple: “I enjoyed the class very much. You do a great presentation. Thanks again.” That’s a picture of the card that brought a huge smile to my face. The card I placed on my kitchen counter and I smile each time I see it.

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Cubicle Courtesies

Remember your first college roommate experience? Living in close quarters with someone other than a family member. Perhaps a complete stranger. Sharing a bathroom. Restraining yourself from eating all their homemade chocolate chip cookies. Not partying with friends in the room until the wee hours of the morning. Respecting the invisible boundaries that must be formed for a positive and peaceful experience. Fast forward to post college years and the work place, where so many of these invisible boundaries and acts of respect still need to exist -especially in today’s cubicle-driven workspace. But sometimes they don’t. Because…..

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5 Ways to Absolutely Ruin A Thank You Note

Show of hands…..How many of you still write the old fashion thank you note and mail it via snail mail? Me too, me too! There’s still something very special about […]

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Do You Know Who You Are Talking To!?

“Do you know who you’re talking to!?” The exclamation point is first because those words aren’t really asking a question. It’s more of a statement. A statement that might infer one of the following:

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Guilt and the Thank You Note

Nothing makes my day more than writing a blog post about a real-life etiquette situation because it means that it’s REAL. I love  keeping it real with our interactions. None […]

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Intention and Grace Collide

As I was preparing to teach a course to restaurant servers, I took an informal survey, asking friends what drives them crazy about restaurant service. Over and over, I heard “When a server says ‘No problem’ – as if I was a problem before!” In the weeks following, I heard more rumblings of this “No problem.”

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Does a Simple “No” Do the Trick?

A thoughtful friend recently e-mailed me for my opinion on the subject of declining an invitation. She wrote:
“I think the polite way to decline is a simple, “Oh, I’m sorry. That date won’t work for me.” Maybe with your mother or your best friend, you elaborate, but in general, I think elaborating looks like excuse-making or groveling. I’m stunned to find that my way is seen as the impolite way and the polite way is, “Oh, I’m sorry. On the 16th, I’m going to a dinner gala with friends.” Or whatever…

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What’s a Girl at a Boy Scout Meeting To Do?

What is the etiquette when you are a guest – at a meeting; in a house of worship that is a different religious denomination than yours; or in a foreign country while their national anthem is being sung or recited? What should you do when pledges, songs or anthems are being spoken or sung, but yet you either don’t know the words or don’t “own” them?

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Nothing's Finer Than A Fine Young Diner

Use these table manners tips to turn your child into a delightful diner!  Read Kelly’s article as featured in Eastern Home and Travel Magazine.

fine young diner article

Pack Your Manners

Traveling with kids? Read Kelly’s article as published in Eastern Home & Travel

Networking Etiquette: What Do You Know?

Thank you to Team Network for having me as their guest speaker at their Netfast in Rockville, MD. Click on the link to watch our netiquette discussion.

Team Network Netfast

Manners Schmanners! Read Kelly’s Interview in FindIt Frederick!