Conflict. Discourse. Emotions. Hurt Feelings. Incivility. Disagreements, both personally and professionally, are part of life. We’ve all had them. We will continue to have them. Challenging, questioning or offering your […]
Read more →Archive for the relationship building Category
The magic words. Please You’re welcome Excuse me I’m sorry And today’s feature…. THANK YOU! Of course astute you knows to use a genuine, sincere “thank you” when receiving a […]
Read more →My advice on giving advice is best summed up by the mid-80’s pre-rap band, RUN-DMC: It’s Tricky. (Go ahead….“tricky, tricky, tricky”. I know you can’t resist.) There are so many […]
Read more →When someone starts a sentence with, “I don’t want this to be awkward…” Do you tense? Do your defenses kick in over-drive? Do you take a deep breath and wait […]
Read more →This post is courtesy of an Etiquette For Everyday fan, follower and all-around awesome community-minded person, Diane. Diane wrote to me: Kelly, What is your take on responding to emails […]
Read more →I just had to share this funny birthday card with all of you! With today’s technology, there are so many different ways to be reminded about friends and family member’s […]
Read more →Too often, we say something, with no intentions of being ill-mannered or insensitive, but we are. This can be especially true when speaking with a person who is experiencing the […]
Read more →“I always have trouble remembering three things: faces, names and – I can’t remember what the third thing is.” ~ Fred Allen People love to hear their names. Not in […]
Read more →I recently read The Promise of a Pencil: How an Ordinary Person Can Create Extraordinary Change by Adam Braun. The book chronicles Braun’s own amazing journey of starting Pencils of Promise (PoP), a non-profit that has build over 200 schools around the world. What inspired me to purchase the book was the thirty mantras that Braun uses as his chapter titles, including:
Do the small things that make others feel big
Asking for permission is asking for denial
Walk with a purpose
Focus on on person in every room
There is only one chance to make a first impression
You can not fake authenticity
The chapter I found intriguing was Learn to close the loop.
Read more →You know them. Every moment is documented through Facebook posts and Instagram pictures. Every thought is shared via Twitter. They’ve “checked-in” at each dining spot. I recently began to think about how people live their life on-line after a friend called. She was distraught. A large group of her immediate neighbors had gathered for a special celebration. She saw pictures and posts of all the fun on Facebook. Problem was, she wasn’t invited.
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