Conflict. Discourse. Emotions. Hurt Feelings. Incivility. Disagreements, both personally and professionally, are part of life. We’ve all had them. We will continue to have them. Challenging, questioning or offering your […]
Read more →Archive for the Workplace Etiquette Category
The magic words. Please You’re welcome Excuse me I’m sorry And today’s feature…. THANK YOU! Of course astute you knows to use a genuine, sincere “thank you” when receiving a […]
Read more →My advice on giving advice is best summed up by the mid-80’s pre-rap band, RUN-DMC: It’s Tricky. (Go ahead….“tricky, tricky, tricky”. I know you can’t resist.) There are so many […]
Read more →You’re meeting a potential new client at your local coffee shop. A friend walks in the door, sees you and wanders over to your small gathering of two. She proceeds […]
Read more →I recently read The Promise of a Pencil: How an Ordinary Person Can Create Extraordinary Change by Adam Braun. The book chronicles Braun’s own amazing journey of starting Pencils of Promise (PoP), a non-profit that has build over 200 schools around the world. What inspired me to purchase the book was the thirty mantras that Braun uses as his chapter titles, including:
Do the small things that make others feel big
Asking for permission is asking for denial
Walk with a purpose
Focus on on person in every room
There is only one chance to make a first impression
You can not fake authenticity
The chapter I found intriguing was Learn to close the loop.
Read more →The tricky and delicate contemporary issue of workplace greetings. Sometimes they occur in a strictly business setting. Other times it’s more of a social business setting – like a luncheon or networking event.
Read more →If I say “first impression” what comes to mind? Dress, handshake, personal grooming, posture and self-introduction? We can probably agree that the first impression you make can be significant to […]
Read more →Remember your first college roommate experience? Living in close quarters with someone other than a family member. Perhaps a complete stranger. Sharing a bathroom. Restraining yourself from eating all their homemade chocolate chip cookies. Not partying with friends in the room until the wee hours of the morning. Respecting the invisible boundaries that must be formed for a positive and peaceful experience. Fast forward to post college years and the work place, where so many of these invisible boundaries and acts of respect still need to exist -especially in today’s cubicle-driven workspace. But sometimes they don’t. Because…..
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